Once a law firm goes through the effort to design and conduct a survey, then analyze the data and prepare a report, management certainly hopes for a return on that investment. At the top of the list would be calls from prospective clients asking about the firm’s services related to the survey’s topic. Furthermore, the firm would like potential clients to think more favorably of the firm and its contribution to knowledge (the oft-used term, “thought leadership”). Other benefits of surveys come to mind, but this post is about an aspect of marketing: how much space the survey report devotes to touting the firm.
All the reports have a portion that is “About the Firm.” I estimated how much those sections occupied using a notion of full-page equivalent (FPE). Usually, the description of the firm and its services takes a full page or two, which made it easy to count the FPE. Other firms devoted only part of a page to self-promotion, so I estimated the percentage of a full page that the section took up. I did not include forwards or quotes from partners and only considered pages if there were some text about the firm (i.e., not cover pages or back covers that have the firm’s name).
The resulting data is in the plot below, which has converted each of the 16 firm’s FPEs into a percentage of all the pages in the firm’s report.
With the exception of the firm at the top, most of the firms were relatively reticent with respect to their self-descriptions. After all, at least they can be expected to include some contact information. If you assume some bare minimum of firm information is justified, then the length of the report significantly determines the resulting percentage. Shorter reports tend to have a higher percentage of report pages devoted to the firm.